Parcel Tracker Web Solution

Industry

Logistics, E-commerce, Supply Chain Management

Technologies

Next.js , Microsoft SQL Server‍

Customer

A US-based business owner who manages independent product shipments into the United States. The client required a custom web platform to help end customers track the full journey of their orders — from the initial supplier to the final delivery — using both custom tracking numbers and third-party carrier tracking (UPS, FedEx, USPS, etc.).

Challenge

The client needed a unified, user-friendly system that would:

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Cooperation

We developed a robust and scalable web application using Next.js, leveraging server-side rendering (SSR) for fast load times, improved SEO, and secure dynamic data handling. The app connects directly to a Microsoft SQL Server database that stores and updates tracking information in real time.

Key Features:

• Users can input a unique tracking code or standard delivery service number to monitor their order
• Tracking starts from the original supplier, not just the US warehouse
• Every shipment stage is reflected in the UI, with timestamps and carrier information
• Optimized for desktop and mobile use, ensuring accessibility on the go
• Enables secure data management and seamless internal operations

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Results

The platform provided the client and their customers with end-to-end visibility of the delivery process. Support for both custom tracking IDs and major carriers helped centralize tracking in one place. Mobile-optimized design improved user engagement and reduced support requests from customers needing shipment updates and the use of Next.js SSR ensured high performance and excellent SEO for better discoverability

Our solution turned a fragmented tracking process into a streamlined, transparent experience for both the client and their end customers. By combining custom logistics data with third-party carrier tracking in one modern web application, the client now offers a professional, reliable, and scalable platform that enhances customer trust and operational efficiency.

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